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英皇資本集團(Assistant) Manager, Business Development

About the Job

  • Activating the accounts from strategic clients to untapped potentials to meet sales target and grow our market share
  • Approach the right prospects and arrange the meetings through personal connection, cold calls to direct clients and agencies
  • Capable to build the long-term and key clients in the profolio
  • Develop and provide the suitable advertising solution to answer client’s need/ KPI
  • Responsible for closing the deal from proposal/presentation decks preparation to contract negotiation
  • Giving a clear and accurate client briefing and working with different teams for proposal preparation, project delivery and post-campaign report… etc.
  • Ensure our competitiveness in the market through the competitive review and workout package/ pricing.

Requirements

  • Degree holder with at least 3 to 5-year experience in client/ business development, digital content platform, client side/ client servicing will be an advantage.
  • Strong connection and experience in Banking & Finance, Insurance and Health-related categories
  • Result driven and proven track record in delivering digital results
  • Good presentation and communication skills
  • Familiar with providing strategic planning, and able to lead the team to deliver competitive offerings and good performance
  • Able to work under pressure and strong sense of responsibility
英皇資本集團Officer, Business Development

Responsibilities

  • Providing differentiated service to customers and contribute to customer retention and growth
  • Collaborate with business support and service providers to ensure timely transaction processing and delivery of customer-focused service to exceed customer expectations
  • Establish customer relationships, know the customers to gain their confidence and trust, and deliver customer-focused solutions
  • Serve as customers’ key contact point in initiating customer instructions and monitoring fund performance

Requirements

  • Degree holder in Financial Services, Economics, Business Administration or related disciplines
  • Holder of SFC Representative License of Type 1 is an advantage
  • Good interpersonal skills, proactive and customer-oriented
  • Good command of spoken and written English and Chinese including Putonghua
  • Welcome Fresh Graduate
英皇資本集團Officer, Customer Services

Responsibilities

  • Provide comprehensive and professional support to clients such as handling and resolving client’s enquiries, requests and complaints
  • Coordinate with cross-department to enhance operation efficiency and customer experience
  • Handle individual and corporate account onboarding procedures include data collection and KYC/CDD
  • Assist the daily maintenance and continuous enhancement of customer chat management platform
  • Handle ad hoc tasks as assigned

Requirements

  • Higher diploma or above in Finance or related discipline
  • 1 year of relevant experience in customer service
  • Holder of SFC license RA1 and RA2 or equivalent
  • Strong customer services with excellent communication skills and problem solving skills
  • Good command of written and spoken English, Cantonese and Mandarin
  • Knowledge of Microsoft Office application
  • Fresh graduate will also be considered 
英皇資本集團Sales - Mortgage and Unsecured Loan

Job Duties

  • Promote mortgage and unsecured loan service to new and existing customers
  • Achieve individual and team targets on mortgage lending
  • Drive mortgage and unsecured loan business and generate revenue through sales activities
  • Provide quality customer services on all mortgage-related matters in professional manner

Requirements

  • Diploma or above. Degree holder is preferred
  • 2-3 years of relevant experience in Finance, Banking with focus on mortgage loan business
  • Licenses in IIQE and Estate Agents are highly preferred
  • With strong client network would be an advantage
  • Strong communication, presentation and interpersonal skill
  • Good command of spoken and written English and Chinese, including Mandarin
英皇資本集團Video Editor

About the Job

1. Strategic Planning

  • Work closely with internal and external stakeholders, to develop the content to meet our goals: viewership, brand’s identity and business development
  • Ideas generation and input to produce and deliver the quality program in different platform
  • Recommend, arrange and conduct interviews with industry professional (if needed)
  • Analysis the data and generate the insight and action points

2. Live Streaming, Video Shooting & Editing

  • Live panel management and live-streaming production
  • Pre-video shooting arrangement
  • Video shooting, including lighting and audio set-up
  • Video editing and proofread the contents/videos before publishing
  • Search and add the animation/aftereffect or photo key up and subtitle to enrich the video content
  • Produce and edit the suitable video size/format for the respective platform

3. Audience engagement

  • Ensure the healthy audience engagement, Fans growth and Reach to be delivered in all digital platforms
  • Risk management, if needed

Requirements

  • Degree or Diploma holder in Multimedia, TV Production, Mass Communications or equivalent
  • At least 2 years’ relevant work experience preferred, with solid track record in creating engaging video in digital platforms.  
  • Proficiency Adobe Premiere Pro, After Effect, Illustrator etc.
  • Interested in Finance & investment, healthcare and book-reading is an advantage
  • Experience in video shooting / scriptwriting / video editing / production
  • Able to work under pressure and deadline
  • Good communication skills, judgement and execution ability
  • Open for video-base creative talents that able to come up with good content directions. 
  • Passionate about different social media platforms. Stay up-to-date with social trends and emerging digital technology
  • Resourceful, good follow through, and strong sense of responsibility
英皇金融集團Client Experience Officer

As a Client Experience Officer, you will be responsible for developing and maintaining relationships with clients, identifying new opportunities for client growth and development. You will work closely with the Business Strategy team to ensure customer satisfaction and business growth. 

 

Responsibilities:

  • Provide quality service to clients via different channels, including but not limited to daily incoming calls, email queries and live chats 
  • Work closely with Marketing on latest products, services and campaigns 
  • Understand clients' needs and explore business opportunities
  • Monitor customer feedback to maintain customer satisfaction
  • Perform administrative duties and consolidate reports for management review

Requirements:

  • Bachelor's degree preferred
  • Experience in frontline Customer Service or account servicing
  • Strong self-motivation and passion for personal growth
  • Team player with a mature personality and excellent communication skills
  • Holder of Type-3 SFC license is an advantage
  • Fresh graduates are welcome
英皇金融集團Senior Business Analyst

Responsibilities

  • Participate in projects for financial service
  • Collect and confirm business requirement, analyze and develop software solutions according to software development life cycle
  • Examine operational feasibility by performing analysis of business processes, documentation, problem definition, solution development, and propose solutions for process automation and cost minimization
  • Work closely with the internal and external resources, different stakeholders to ensure the project are delivered within timeline, scope and budget
  • Assist in developing standardize documentation and architecture for application system
  • Work with vendors/development team on system implementation with quality deliverables
  • Work closely with end-users to perform SIT, UAT and Production rollout and support
  • Lead small to medium sized projects

Requirements

  • University degree in Business Studies, Information Systems or related disciplines
  • At least 5 years of experience as Business Analyst with supervisory experience; experience gained from financial or digital platforms will be an advantage
  • Relevant experience in membership / loyalty program is an added advantage
  • Relevant experience in trading system / CRM / KYC / AML / cash deposit and withdrawal system / accounting or reporting is an added advantage 
  • Experience in Salesforce, API, Cloud platforms, database, Web and Mobile application development related project is a plus 
  • Familiar with project management methodology including Agile, DevOps is an added advantage but not a must 
  • Strong vendor & stakeholder management, flexible and ability to learn and challenge 
  • Strong communication (both spoken and written English and Chinese), interpersonal skills and a good team player 
  • Self-motivated, independent, diligent and able to work under pressure